Setting Up a Group Registration Event

Group registration events are designed for camps, retreats, conferences, and similar gatherings where external churches or organizations register groups of attendees. Unlike standard RSVPs, group registrations track headcounts, pricing, payments, and volunteer applications all in one place.

Creating a Group Event

Create a new event

From the Events page, click Create Event. Choose Group as the event type. Fill in the event title, dates, location, and description as you would for any event.

Open the Group Admin panel

After creating the event, you will see a Group Admin link in the event actions. This opens the dedicated management panel with its own sidebar navigation covering Overview, Registrations, Volunteers, Pricing, Payments, Custom Fields, and Settings.

Group Admin overview dashboard — The Group Admin overview showing stat cards and needs attention alerts

Tip

Set up your pricing tiers and custom fields before opening registration to the public. This ensures registrants see accurate pricing and all required fields from the start.

Event Settings

The Settings tab controls which features are active for your event. Each toggle can be turned on or off independently:

Enable Group Registration — allows churches and groups to submit registrations through the public registration form.
Enable Volunteer Applications — allows individuals to apply as volunteers for the event.
Require Deposit — when enabled, registrants are shown a deposit amount (configured per pricing tier) that is expected at registration time.
Payment Instructions — free-text instructions shown to registrants on their payment portal (for example, mailing address for checks or payment deadlines).

Group Admin settings toggles — Event settings with registration, volunteers, deposits, and payment instructions

Pricing Tiers

Pricing tiers let you set different rates based on registration timing. Common examples include early bird, standard, and late registration rates.

Navigate to the Pricing tab

In the Group Admin panel, open the Pricing tab under the Payments section in the sidebar.

Add a pricing tier

Click Add Tier and fill in the details:

Name — a descriptive label like "Early Bird" or "Standard".
Price per Person — the cost per attendee in dollars.
Deposit per Person (optional) — the deposit amount required up front, if deposits are enabled in Settings.
Deadline — the date this tier expires. After the deadline, the next tier takes effect. Leave blank for the default tier.
Default Tier — toggle this on for the tier that applies when no other tier's deadline is active. You should always have exactly one default tier.

Reorder tiers

Drag and drop tiers to set the display order. Tiers are shown to registrants in this order.

Pricing tiers with early bird and standard rates — Pricing tiers showing name, rate, deposit, and deadline for each tier

Warning

If you have pricing tiers but none is marked as the default, registrations submitted after all deadlines pass will have no pricing assigned. Always set a default tier as a fallback.

Note

To accept online payments via credit card, you must have Stripe connected for your organization. If Stripe is not set up, the Group Admin panel will display a banner reminding you to configure it. You can still record manual payments (cash, check) without Stripe.

Custom Fields

Custom fields let you collect additional information beyond the standard registration form. Fields are organized into tabs and support two scopes:

Registration Fields — shown to groups during the registration wizard (for example, dietary restrictions, t-shirt sizes, or special accommodations).
Application Fields — shown to individuals applying as volunteers (for example, skills, availability, or ministry experience).

Navigate to Custom Fields

In the Group Admin panel, open the Custom Fields tab under Configuration in the sidebar.

Create a tab

Click Add Tab to create a logical grouping for your fields (for example, "Medical Info" or "Logistics"). You can rename or reorder tabs at any time.

Add fields to the tab

Inside a tab, click Add Field and configure it:

Field Name — the label registrants will see.
Type — Text, Long Text, Number, Date, Yes/No, Dropdown, or Multi Select.
Description (optional) — helper text shown below the field.
Required — toggle on to make the field mandatory.
Options — for Dropdown and Multi Select types, provide the list of choices.

Custom fields configuration with tabs and field types — Custom fields organized into tabs with drag-to-reorder support

Tip

Keep custom fields to a minimum. Long registration forms can discourage sign-ups. Only ask for information you truly need before the event.

Volunteer Applications

When volunteer applications are enabled, individuals can apply to help at your event. Volunteers are managed separately from group registrations on the Volunteers tab. You can require background checks and review each application before approving.

Application custom fields (configured in the Custom Fields tab) let you gather details specific to volunteering, such as preferred roles, past experience, or availability.